Refund policy

Return and Refund Policy

At Rip Van Winkle, customer satisfaction is our priority. Please review our Return and Refund Policy carefully before making a purchase.

1. Return Eligibility
• Returns are accepted only for defective, damaged, or incorrect items.
• You must contact us within 7 days of receiving the product.
• Items must be unused, in original packaging, and with proof of purchase.

2. How to Request a Return
• Email us at officialripvanwinkle@gmail.com with your order number and reason for return.
• Include clear photos of the damaged or incorrect product (if applicable).
• We will confirm if the item qualifies for a return and provide next steps.

3. Refunds
• Once we verify the issue, and if it deems necessary, we’ll process a refund to your original payment method within [5–10 business days].
• Refunds may take additional time depending on your bank or payment provider.

4. Non-Returnable Items
• Items marked as "Final Sale"
• Digital or downloadable products
• Items returned without prior approval

5. Exchanges
• We do not offer exchanges at this time. Please return the item and place a new order.

6. Shipping Costs
• Shipping costs for returns are the customer’s responsibility unless the item was received damaged or incorrect.

Contact Us
For any return or refund questions:
Email: officialripvanwinkle@gmail.com 
Phone: +919987711740